PPPoE Issues

We use IP addresses as a way of conveying more detail to help you diagnose an issue.

If you receive an unexpected IP address and are unable to access the internet please refer to the chart to the right to help debug the problem.

10.250.64.0/20 - Invalid username

10.250.96.0/20 - Blocked

10.250.128.0/20 - Payment overdue

10.250.192.0/20 - Invalid password